The Returns Management that will

never miss RTVs lose PODs miss GDNs

Give your supply chain, and finance teams an AI workspace that runs returns and discrepancies from shortages, damages to RTVs.
Trusted by teams at
customer_jyothy_labs_logo
customer_aditya_birla_logo
customer_bikaji_logo
customer_ocean_logo
customer_chhedas_logo
customer_o2c_logo

Visibility into returns and shortages

Every discrepancy, rejection, and return is tracked.

Accurate debit recoveries

Discrepancy flows directly into debit note attachment and cash application.

Clean revenue closure

Returns and deductions are explained upstream, not written off later.

We’re fixing returns execution.

In most enterprises, GRN rejections, shortages, and returns are tracked in spreadsheets or emails. Debit notes arrive weeks later with little context, leading to disputes, write-offs, and revenue leakage.

Discrepancy note automation at GRN level

Finifi captures discrepancies directly from:

  • GRN rejected quantities

  • Shortage or damage notes

  • Quantity or quality mismatches

Each discrepancy is recorded with context and linked to the original sales order and invoice.

GRN_ingestion
RTV_Management

RTV document processing and tracking

Finifi captures RTV documents digitally and links RTVs to invoices, sales orders, and GRNs for faster closure.

RTV Management

Tracks RTV status until closure

Approval Engine

Approval policy for different doc types

One system for returns across channels

returns_management
Centrally manage returns, damages and shortages across channels on a single unified AI platform

Teams to verify and approve the returns or any discrepancies that can lead to deduction. Approvals can be set on multiple parameters in Finifi.

Finifi carries discrepancy and RTV data forward into:

  • Debit note checks

  • Deduction validation

  • Cash application

Finance teams don’t need to chase context, it’s already there.

Prevent revenue leakage before reconciliation

By capturing returns upstream, Finifi ensures:

  • Only valid debit notes are accepted

  • Invalid or inflated deductions are flagged early

  • Revenue leakage is prevented before cash closure

Track Deductions

Handle all returns as a part of central deductions in O2C

RTV Repository

Central repository for all returns related documents for finance

Go live with an outcome-
led approach

Fast value realisation by driving outcomes, go live in less than 2 weeks.
Integrated with:

Returns Management Questions

Finifi captures discrepancies at the point of GRN and delivery. Rejected quantities, shortages, and damages are recorded with full context and tracked through RTV and debit note stages.

Finifi supports discrepancy notes, GRN rejections, and RTV documents across modern trade, quick commerce, and e-commerce channels.

RTV documents are captured, linked to invoices and orders, and tracked until closure. This ensures return data remains connected to revenue records.

Returns and discrepancy data are used to verify debit notes during cash application. Only valid deductions are accepted, reducing disputes and revenue leakage.

Yes. Finifi supports different return formats and rules across modern trade, quick commerce, and e-commerce while maintaining a unified workflow.

See the AI workspace for managing returns