Last Updated: April 25, 2026
This Platform Agreement (the “Agreement”) is entered into between Finifi Innovations Private Limited (“Finifi”) and the entity agreeing to these terms (“Customer”). This Agreement governs Customer’s access to and use of the Finifi operations AI platform, API, and related services (the “Services”).
What Finifi Does
Finifi provides an enterprise-grade O2C, P2P and finance operations platform, enabling businesses to manage:
- Order-to-Cash workflows (order intake, allocation, fulfillment tracking)
- Vendor invoice processing, procurement, vendor management and reconciliation
- Distributor, modern trade, and e-commerce operations
- Workflow automation, policy enforcement, and reporting
You are granted limited, non-exclusive, non-transferable access to use the platform for your internal business purposes.
1. THE SERVICES & PLATFORM
1.1 Access. Finifi grants Customer a non-exclusive, non-transferable right to access and use the Platform for internal business purposes, subject to the terms of any signed Order Form or Statement of Work (SOW).
1.2 Orchestration Role. Customer acknowledges that Finifi is a workflow orchestration platform. Finifi provides the software to automate instructions to Customer’s existing banks, ERPs, and vendors. Finifi is not a bank, a money transmitter, or a tax advisor.
1.3 AI and Automation. The Services utilize artificial intelligence to process invoices and reconcile data. While Finifi strives for high accuracy, Customer is responsible for final review and approval of any financial actions (payments, tax filings, or ledger entries) triggered through the Platform.
2. USE RESTRICTIONS
Customer shall not, and shall not permit any third party to:
- Reverse Engineer: Attempt to discover the source code or underlying algorithms of the Finifi AI models.
- Benchmarking: Use the Services to create a competitive product or for unauthorized benchmarking.
- Fraudulent Use: Use the Platform to facilitate unauthorized payments or bypass internal corporate controls.
Customer Responsibility:
- You are responsible for maintaining the confidentiality of your login credentials
- You are responsible for all activities under your account
- You must ensure that all users accessing Finifi are authorized personnel
We reserve the right to suspend access if there is:
- Violation of these Terms
- Unauthorized usage
- Security breach
3. DATA & INTELLECTUAL PROPERTY
3.1 Customer Data. As between the parties, Customer owns all right, title, and interest in the data uploaded to the Platform (“Customer Data”). Customer grants Finifi a royalty-free license to host, copy, and process Customer Data to provide the Services.
3.2 De-Identified Data. Finifi may use de-identified, aggregated data (which cannot be traced back to the Customer) to train and improve its AI models and machine learning algorithms.
3.3 Platform Ownership. Finifi retains all intellectual property rights in the Platform, including any improvements, suggestions, or feedback provided by the Customer.
4. THIRD-PARTY INTEGRATIONS (ERPs & BANKS)
4.1 Dependency. The Services rely on integrations with third-party providers (e.g., SAP, Oracle, Zoho, various Banking APIs).
4.2 Authorization. By connecting an ERP or Bank account, Customer expressly authorizes Finifi to access, retrieve data from, and (where applicable) transmit payment instructions to those third-party systems on Customer’s behalf.
4.3 No Liability for Third Parties. Finifi is not responsible for any downtime, data errors, or security breaches caused by a third-party ERP or banking provider.
5. FEES AND PAYMENT
Finifi operates on a subscription-based model.
5.1 Subscription Fees. Customer will pay fees as specified in the Order Form. All fees are quoted in [INR/USD] and are exclusive of taxes.
5.2 Non-Payment. Failure to pay fees within the agreed period may result in immediate suspension of API access and Platform functionality.
5.3 Non-Refund. Payments are non-refundable.
We may revise pricing for future renewals with prior notice.
6. CONFIDENTIALITY
Each party agrees to protect the other’s Confidential Information with the same degree of care it uses for its own. This includes business processes, pricing, and technical roadmaps. This obligation survives for three (3) years after the termination of this Agreement.
7. WARRANTIES AND DISCLAIMERS
7.1 Service Level. Finifi warrants that it will provide the Services in a professional manner consistent with industry standards.
7.2 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED, THE PLATFORM IS PROVIDED “AS IS.” FINIFI DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FINIFI DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR THAT AI-GENERATED OUTPUTS WILL BE 100% ACCURATE.
8. INDEMNIFICATION
8.1 By Finifi. Finifi shall indemnify Customer against third-party claims alleging that the Platform infringes on a patent or copyright.
8.2 By Customer. Customer shall indemnify Finifi against claims arising from (a) Customer Data, (b) Customer’s breach of law, or (c) unauthorized financial transactions initiated by Customer’s users.
9. LIMITATION OF LIABILITY
9.1 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES. FINIFI’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY CUSTOMER IN THE SIX (6) MONTHS PRIOR TO THE CLAIM.
9.2 Responsibility for Financial Actions. Finifi shall not be liable for any losses resulting from (i) errors in Customer’s ERP data, (ii) failure of a bank to execute a payment, or (iii) Customer’s failure to review AI-generated validations.
10. TERM AND TERMINATION
10.1 Term. This Agreement begins on the date of account creation or Order Form signature and continues until the subscription expires.
10.2 Termination for Cause. Either party may terminate if the other party materially breaches this Agreement and fails to cure the breach within 30 days.
11. GOVERNING LAW
This Agreement shall be governed by the laws of India. Any dispute shall be resolved through binding arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996.
12. MISCELLANEOUS
Relationship: The parties are independent contractors.
Force Majeure: Finifi is not liable for delays caused by circumstances beyond its control (e.g., AWS/Cloud provider outages, government actions).
Electronic Signatures: Use of the platform or clicking “I Accept” constitutes a binding legal signature.
Change to terms: We may update these Terms from time to time.
- Updates will be posted on this page
- Continued use constitutes acceptance
Last updated: 25th April, 2026