Support

We’re here to help you

Reach our team for onboarding, technical queries, or platform issues. We typically respond within a few hours.

  • Email support

    For general queries, bugs, or account issues. Our team responds within 4 business hours.

    support@finifi.io

  • WhatsApp / call

    Quick questions and real-time updates during business hours via WhatsApp or call.

    +91 90363 22101

Support hours

  • Monday – Friday, 9 am – 7 pm IST
  • Emergency support for critical issues is available 24×7 via email.

Onboarding & implementation

  • Enterprise customers get a dedicated implementation manager.
  • Reach them directly or contact us to connect you.

Security & compliance

  • For data privacy, security disclosures, or compliance queries, write to security@finifi.io

Raise a support ticket